Privacy Policy
Last updated: 11 February 2026
1. Overview
This Privacy Policy explains how Resolve (“we”, “us”, “our”) collects, uses, and protects your information when you use the Resolve application (the “App”).
Resolve is intended for users aged 18 and over.
2. Information We Collect
A. Information You Provide
When you use Resolve, we may collect:
Name
Email address
Habit data
Account preferences
B. Automatically Collected Information
When you use the App, we automatically collect:
Device information
App usage data
Crash logs
IP address
Advertising identifiers (where permitted)
C. Subscription Information
All payments and subscriptions are processed through Apple App Store. We do not receive your full payment details.
Apple handles:
Billing
Renewals
Refunds
3. How We Use Your Information
We use your data to:
Provide and operate the App
Personalise your experience
Deliver AI-based insights and coaching
Process subscriptions
Improve app performance
Monitor usage analytics
Detect crashes and technical issues
Deliver and measure advertising performance
Send marketing emails (if opted in)
4. Third-Party Services
We use trusted third-party services. These providers may process limited data as required to deliver their services.
5. Advertising & Tracking
We run advertising campaigns on Meta platforms. These tools help measure ad performance and install attribution. Users in certain regions may opt out of tracking via device settings (e.g. Apple’s App Tracking Transparency framework).
6. Marketing Communications
We may send you marketing emails related to Resolve.
You may unsubscribe at any time using the unsubscribe link in emails.
7. Data Storage & Security
User data is stored securely using Firebase infrastructure.
We implement appropriate technical and organisational measures to protect your data
8. Data Retention
We retain data only as long as necessary to provide the service or comply with legal obligations.
9. Your Rights
Depending on your location (EU, UK, US), you may have the right to:
Access your data
Correct inaccurate data
Delete your data
Restrict processing
Object to processing
Data portability
You may delete your account and associated data directly within the App.
You may also contact: support@ResolveApp.ai
10. GDPR (EU/UK Users)
For users in the EU/UK:
Legal basis for processing: performance of contract and legitimate interests
You have the right to lodge a complaint with your local supervisory authority.
11. CCPA (California Users)
California residents may request:
Disclosure of data collected
Deletion of personal data
Information about third-party sharing